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An ability to create credits against line items that have been billed 100% is needed.
Use case 1: Item X is ordered. Item X is delivered to 'Location A' and invoiced. Accounting pays. Item X is returned to the vendor because it was mislabeled regarding delivery. This item now needs to be credited because it has been returned without losing the history that it has been paid.
Use case 2: Item X is ordered. Item X is delivered to 'Location A' and invoiced. Accounting pays. It is discovered that Item X should now be Item Y and is returned to the vendor for a replacement Item Y. A credit needs to be applied to the line item without losing history.
Currently once a line item is billed 100% it no longer appears on future invoices so there is no way to apply a credit to previously billed items. And there is no workaround available.
Dear Viewpoint Suggestion Box contributor;
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