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Status Shipped
Workspace PS Mobile Apps
Created by Guest
Created on Apr 18, 2019

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Support Access to ProjectSight from Mobile Device Browsers

Until live mobile apps are developed, it would be a good interim measure to test and support access through the browsers on mobile devices such as Safari or Chrome. Client stated they used ProjectSight this way for live collaboration and it worked perfectly leading up to the January update. However, since January there are errors when opening and viewing documents using a mobile web viewer. They can open a web browser on their phone or tablet and gain access to ProjectSight. and can still navigate through the items, but when they go to open an item, i.e. a drawing, they get the error. Reference closed support case 01919422

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Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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