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Right now the step due date for the next step you are submitting for cannot be changed until you submit it. It can then be changed once it is submitted, but the issue that causes is the notification that goes out has the original step due date, so they are not seeing what the new due date is until they go in. If the step due date is shortened after it is submitted, they may not go in until after it is now past due because of the original notification due date.
If there is a field that says next step due date that can be changed before submitting, then the notification when submitted should show the correct new due date. Not all items may fit within the step due dates that are set up on the workflow itself when created.
I hope this all makes sense. If you need further clarification please reach out to me.
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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