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The Ball in Court is a step in the right direction, but it is not complete. It still lacks the ability to assign the tasks / roles to people. Yes you could create a new workflow for each submittal for each job, but that is a lot of extra work. Procore allow you to create or use a workflow template and then assign the users at the submittal level. i.e. The engineer is always the same, but each submittal might have a different submitter. The current method still requires an excessive amount of babysitting the submittal through its cycle.
To add a default assignee to a step
In the Assignees section, select an option.
Users
Distribution lists
Workflow role
Disciplines (RFIs only)
Record contacts such as authors and company contacts
Note: The distribution list, workflow role, and discipline options are displayed if the related lookup lists contain any entries.
https://prod.projectsightapp.trimble.com/web/Web%20Help/Content/Online_Help/Settings/Settings-Workflow-Ball-In-Court.htm?Highlight=ball%20in%20court