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Status Shipped
Categories Photo Management
Created by Pooya Akram
Created on Oct 3, 2023

Daily Report does not cover heic photo format

On daily reports, our site crew upload their photos everyday which helps the management team to oversee the projects. When a photo is taken by iPhone, the photo format will be 'heic' while Project Sight does not support this format and does not show the photo. To see the photos, we need to download the photos and then open them. It could be more helpful if Project Sight supports the 'heic' format, in that case the photos can be seen on the software without downloading them.

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  • Admin
    Michael Peterson
    Reply
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    Oct 4, 2023

    We are investigating this idea, but in the meantime Apple devices can be set to capture photos as jpegs. This is found under Settings > Camera > Formats, then select "Most Compatible"