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Workspace PS Web App & Platform
Categories Performance
Created by Brendan Radich
Created on Jan 23, 2020

RELATED IDEAS

ProjectSight Status Page

Enhancement description:

Give users and IT staff insight into ProjectSight's health by showing status on https://status.trimblecloud.com/#

What are we trying to accomplish?

Keep up to date with issues affecting access & performance of ProjectSight.

How is the lack of functionality affecting the business?
IT gets repeated notifications regarding issues and without contacting support directly, nobody has any idea what is going on. We waste time troubleshooting things on our end and reaching out to support.

Suggested implementation:

Make a dedicated status page for ProjectSight or add ProjectSight to https://status.trimblecloud.com/#

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Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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