Your feedback is an essential part of how we continually improve ProjectSight. You can use this page to submit new ideas, or vote on ideas from other users.
This portal is for suggesting enhancements only. If you are experiencing a product defect, please contact support.
Enhancement description:
Create a link for downloading attachments or give the end-user a warning when emailing a report + attachments that are over typical email server receive size limits.
What are we trying to accomplish?
Avoid email server rejection due to attachment size limitations.
How is the lack of functionality affecting the business?
Users think they emailed out a record and that a subcontractor has received all necessary attachments via email, but the email was rejected and no notice is given to the end-user. Recipients don't have the information they need even though the end-user thinks that they do.
Suggested implementation:
Option A (preferred): Automatically create and include a link in the email to the recipient that will directly download the combined report + attachments PDF when the recipients click it, without the recipient having to log in.
Option B: Pop up a warning when a user is emailing from the system and the attachments exceed the typical receive size limitations.
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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