Right now, multiple design team members and owners go into the RFI and/or Submittal modules to respond to our submissions. The Comments tab in each record only gives the name of the individual, not the company name. So, when we print the record to pdf or route it to the team, many people are confused as to which company responded - was it the AOR, an EOR, or just the GC making comments?
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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