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Status Shipped
Categories Notifications
Created by Trimble ProX Team
Created on Jun 2, 2020

A way to stop Comment Notifications from going to users that are no longer assigned to a record

Enhancement description: After removing a user from the assignments section of a record the user still continues receiving 'New Comments' notifications. Users are under the impression that removing an assigned user from a record will also stop the notifications from going to them. Users should also be able to control the comment notifications on a per-record basis.

What are we trying to accomplish? Stop comment notifications from going to specific users, or the users themselves deciding on a per record basis what comment notifications they receive.

How is the lack of functionality affecting us? Users are seeing comments that they should not even after they are removed from a record's assignment. Another problem is they are being spammed by commment notifications that are no longer relevant to them.

Suggested implementation: Have a way for users to both control their own per-record comment notification alerts and allow users to control it on their behalf. For example, if a user is no longer needed in a Contract record and should no longer see the discussions taking place, the contract owner or an admin should be able to remove that user and prevent notifications from reaching them.

Describe any workarounds? None

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