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Enhancement description:
Give users the ability to select multiple comments and promote them as the answer for RFIs.
What are we trying to accomplish?
Easily include all relevant information in an RFI response.
How is the lack of functionality affecting the business?
Sometimes you have multiple people responding to an RFI on a project. For example, you may have a structural engineer and architect respond. Today, you have to download any attachments they uploaded and copy & paste their response into the answer field.
It would be much easier to be able to select both responses from the structural engineer & architect (in this example) and promote them as a single answer that includes their full comments and attachments.
Suggested implementation:
1. Give certain security roles a promote button after comments have been received on a record.
2. When a user with the correct role hits the promote button, check-boxes appear next to each comment.
3. The user then selects the comments they want to promote to the answer and hits confirm.
4. The comments (including any uploaded files) are listed in order of date/time received, showing the user that submitted them & who promoted the response(s).
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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