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Client keeps running into an issue where they can't enter negative amounts in their Contract Invoices (use case is if they have a deduct invoice/credit). One comment was "it seems like the system is treating it like an error in the billable amounts". The error reads "Total Work Material Install Value Must be Less than Scheduled Value for Contract Invoice item ___".
Comment from support is this stems from business rules in Prolog:
"It is expected behavior that we cannot use a negative change order on a controlled total contract and then invoice it, as this behavior goes back to the business rules established in Prolog Manager. The documentation is unclear that only positive change orders can be used against a Controlled Total contract."
Client would like better/easier way to enter their deducts and hit the budget accordingly. Please also add further details to the documentation to explain this business rule in the meantime.
Current workaround: They choose a previous pay period than the current one. It won't let them enter in the current period but will let him enter in older periods. They have to "Zero out the negatives" in order to put more invoices in. Also says: "Seems that if the beginning Sub invoice creation screen is back dated, one can get through the next screen and correct the Period date then."
